Head of Learning and Development

About the job

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organisations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimisation and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.

With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

The Opportunity

We are seeking an experienced Head of Learning & Development to lead the Central Academy’s learning function in partnership with a leading global automotive manufacturer.

You will own the Academy’s learning vision, strategy and transformation, translating client business strategy and market priorities into future capability requirements. Combining strategic leadership with deep instructional design and adult learning expertise, you will guide investment, strengthen governance and build the maturity of the learning function.

Applicants must currently be based in Australia. Melbourne/Victoria is strongly preferred.

Key Responsibilities

• Own the Academy’s Learning & Development vision, strategy, multi-year roadmaps and transformation plans, using business and performance data to set capability priorities and direct investment.
• Own curriculum and capability architecture across roles and markets, deciding what learning to create, reuse, consolidate, transform or retire.
• Establish and govern the Academy operating model, including decision rights, roles, processes and governance cadence.
• Own curriculum lifecycle governance, including source validation, traceability, version control, change approvals and reuse across markets; lead Academy-wide quality transformation and continuous improvement.
• Own the strategic direction of AI and learning technology transformation, with appropriate validation, risk controls and measures of value.
• Lead significant budget, resource, programme and commercial management, balancing cost-effectiveness, delivery quality and risk while protecting MSX margin.
• Manage senior client relationships, providing credible strategic advice and constructive challenge while maintaining supplier–client boundaries and protecting MSX’s confidential information and commercial interests.
• Lead and develop the team and partners, strengthening strategic consulting, design expertise and the capability and maturity of the Learning & Development function.

About You

• 10+ years of senior Learning & Development experience, including ownership of strategy, roadmaps and function-level outcomes beyond instructional design.
• Deep expertise in adult learning, instructional design, needs analysis, evaluation, and blended and digital learning.
• Experience developing capability architecture, managing learning portfolios and establishing operating models, governance and quality systems.
• Strong financial and commercial skills, including significant budget and programme management, resource planning, cost control and supplier–client relationships.
• Experience using business and learning data to prioritise investment and leading learning technology or AI transformation with appropriate governance.
• Strong executive communication, consulting, negotiation and team-development skills, with the expertise and credibility to constructively challenge senior stakeholders.

Experience in automotive retail, B2B training or multi-country Learning & Development deployment is highly desirable. Relevant professional certifications and experience with LMS/LXP platforms, learning analytics, adaptive learning or simulations are also highly regarded.

Why Join MSX?

• Opportunity to partner with leading global automotive brands.
• Shape and elevate learning design standards across multiple markets.
• Lead high-impact, visible training programs from concept to launch.
• Collaborative, flexible, and supportive global team environment.
• Chance to contribute to the future of automotive capability and learning innovation.

If you are a senior Learning & Development professional looking to lead a strategic academy function, apply now to join MSX and help shape the future of automotive capability.