Head of Operations

About MS Pharma MS Pharma is a leading pharmaceutical company specializing in the development, manufacturing, and distribution of generic and biosimilar medicines. Founded in 1989, with headquarters in Amman, Jordan and a Corporate Management Office in Zug, Switzerland, MS Pharma operates across 12 countries with more than 2,000 employees serving patients throughout the Middle East, North Africa, and selected European markets.

MS Pharma is seeking an experienced and transformational Head of Operations to lead and elevate our manufacturing operations.

Job Summary This executive role will drive operational excellence across Safety, Quality, Delivery, Cost, and People while leading the site transformation toward a high-performing, future-ready manufacturing organization. The role requires a strategic leader with strong pharmaceutical manufacturing expertise, a passion for continuous improvement, and the ability to build a culture of accountability, collaboration, and innovation.

Key Responsibilities

• Define and execute the manufacturing and operations strategy aligned with business objectives
• Lead site operations across production, engineering, planning, and supply processes
• Drive operational excellence initiatives including Lean Manufacturing and Six Sigma programs
• Ensure full compliance with GMP, HSE, regulatory, and quality standards
• Optimize operational performance, productivity, efficiency, and cost structures
• Lead organizational capability building, succession planning, and leadership development
• Strengthen cross-functional collaboration across Supply Chain, Quality, R&D, and Commercial teams
• Drive digitalization, sustainability, and business continuity initiatives within operations
• Ensure audit readiness and successful regulatory inspections
• Develop a high-performance culture focused on accountability, engagement, and continuous improvement

Qualifications & Experience

• Bachelor’s degree in Pharmacy, Engineering, Chemistry, Industrial Operations, or related field
• Minimum 15 years of experience in pharmaceutical manufacturing and quality operations
• At least 5 years in senior plant or manufacturing leadership roles
• Strong experience in GMP-regulated pharmaceutical environments
• Proven track record in operational transformation and cost optimization
• Expertise in Lean Manufacturing, Six Sigma, and continuous improvement methodologies
• Strong leadership, stakeholder management, and change management capabilities
• Fluent in Arabic and English

What We’re Looking For The ideal candidate is a strategic and hands-on leader who:

• Inspires high-performing teams
• Leads with authenticity and accountability
• Brings a strong business mindset alongside operational excellence
• Thrives in transformational environments
• Builds trusted partnerships across functions and markets

Our Culture At MS Pharma, we are guided by our Triple T values:

• Take Charge – Lead with accountability and courage
• Together for Better – Collaborate with trust and respect
• Thrive – Drive innovation, growth, and continuous improvement

Job Location: Amman, Sahab

Be part of a purpose-driven organization committed to improving patients’ lives through high-quality pharmaceutical solutions and operational excellence.