Head of Operations

Hiring | Operations Head – People, Culture & Governance

Company: Kosmoderma Healthcare Pvt. Ltd.

Location: Bengaluru, Karnataka

Department: People, Culture & Governance

Reporting to: CEO

Contact : 9620091333

About the Role

We are looking for an experienced Operations Head – People, Culture & Governance to lead people operations and strengthen HR governance, employee engagement, training, compliance, and operational processes across our clinics and corporate functions.

Key Responsibilities

• Lead HR operations and workforce management across locations

• Oversee payroll governance, attendance and employee lifecycle processes

• Drive employee engagement, culture, training & development

• Manage employee grievances and disciplinary matters

• Handle client feedback and escalated complaints

• Ensure HR compliance, SOP implementation and people audits

• Coordinate legal matters, insurance and risk management

• Monitor clinic audits, action plans and operational governance

• Drive employee retention and process improvements

Key Requirements

• Strong experience in HR Operations / People & Culture / Business Operations

• Proven leadership and team management skills

• Strong knowledge of HR processes, compliance and employee relations

• Excellent communication, problem-solving and stakeholder management skills

• Experience managing multi-location operations will be an advantage

📩 Interested candidates can share their CV with us to [email protected] , [email protected] & [email protected] ..

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