Head of Operations - Systems and Inventory

Our Story:
The joining of Fliway and Supply Chain Solutions brings together two industry leaders to create a powerhouse in logistics and supply chain innovation. Combining Fliway’s strong national network, advanced technology, and proven freight and delivery capabilities with SCS’s deep expertise in contract warehousing, IT integration, and customised solutions, we now offer truly end-to-end supply chain services. With smart digital systems, real-time visibility, and tailored strategies, our united team is redefining what efficient, agile, and customer-focused logistics look like in New Zealand. Join us as we shape the future of supply chain excellence

About the role:
As the Head of Operations – Systems & Inventory, you will provide strategic and operational leadership across systems, inventory and process improvement. You will identify opportunities to improve efficiency, data accuracy, stock control and system capability while ensuring our operational teams have the tools and processes, they need to succeed.

Key Responsibilities

• Lead the strategy and day-to-day management of systems and inventory operations.
• Develop and implement initiatives that improve operational efficiency, productivity and accuracy.
• Drive continuous improvement across inventory processes, systems and workflows.
• Ensure inventory accuracy, stock integrity and effective inventory controls.
• Monitor and improve key operational and inventory KPIs.
• Lead system improvements, upgrades, implementations and process integrations.
• Work closely with IT and operational stakeholders to identify system requirements and resolve issues.
• Ensure systems effectively support business and operational requirements.
• Identify process inefficiencies and implement practical and sustainable solutions.
• Develop and maintain appropriate policies, procedures and controls.
• Use data and reporting to identify trends, risks and opportunities for improvement.
• Lead, coach and develop team members to build capability and accountability.
• Manage relationships with key internal and external stakeholders.
• Support business projects, transformation initiatives and operational change.
• Ensure compliance with company policies, health and safety requirements and relevant legislation.
• Contribute to the development and delivery of the broader business strategy.

What We Offer:

• Full Time, 40 hours per week, Monday to Friday between 8:30am and 5:00am in Auckland.
• Opportunities for growth and advancement within a dynamic logistics/Transport environment
• A supportive team culture focused on safety, reliability, and effective communication.

What You Bring:

• Proven experience in a senior operations, systems, inventory or supply chain leadership role.
• Strong understanding of inventory management and operational processes.
• Experience leading systems improvement, implementation or transformation projects.
• Strong analytical and problem-solving skills with the ability to turn data into actionable insights.
• Demonstrated experience leading and developing high-performing teams.
• Strong commercial awareness and understanding of operational costs and performance.
• Excellent stakeholder management and communication skills.
• A continuous improvement mindset and ability to challenge existing processes constructively.
• Strong organisational and project management skills.
• Ability to manage competing priorities and deliver results in a fast-paced environment.
• High level of integrity, accountability and professionalism.
• Strong Microsoft Office and systems capability; experience with logistics, warehouse or inventory management systems would be advantageous.

Are you ready to step into a world of opportunities and excitement in the logistics industry? At Fliway/SCS, not only will you work alongside a fantastic team, but you'll also enjoy competitive pay, exclusive access to holiday homes, discounted healthcare benefits, and the pride of being part of a 100% New Zealand owned transport and logistics company.

At Fliway/SCS, we're not just a company; we're a values-driven organization built on pillars that guide our every action: Safety, Service, Pride & Profit.
To apply for this vacancy, you MUST be eligible to work in NZ.