Head of People

Who you are

• 8+ years of progressive HR/People experience at a tech company or high-growth startup in New York City
• 4+ years of people leadership experience
• Demonstrated experience in both a startup environment and a mid-to-large organization; exposure to a startup scaling through growth is a strong plus
• Experience working within a global company and navigating the complexities of a distributed, multi-region workforce
• Proven track record supporting front-line teams directly
• Comfort partnering with and coaching executives at all levels - from early-career managers to seasoned C-suite leaders
• Firsthand experience navigating large-scale organizational change, whether rapid team growth, restructuring, or reduction
• Strong working knowledge of multi-state US employment law
• Exceptional communication skills - able to translate complex people topics into clear, actionable guidance
• Builder's mindset: you design scalable systems while remaining willing to roll up your sleeves
• SHRM-SCP, SPHR, or equivalent HR certification
• Familiarity with HRIS platforms commonly used in scaling companies (e.g., HiBob, JustWorks)
• Experience working closely with growing go-to-market teams within a high growth startup

What the job involves

• We are looking for a seasoned, hands-on people leader to join our team as Head of People, US. This is a high-impact role that blends strategic leadership with operational execution
• You will serve as the senior HR partner for our US and Canada workforce, shaping how we attract, develop, and retain talent while ensuring our people programs run with precision and care
• The ideal candidate has navigated both high-growth startups and scaled organizations - ideally having experienced a company through a meaningful inflection point
• You know how to build for today while designing for the future, and you bring the credibility, judgment, and empathy to partner with executives, managers, and front-line employees alike
• Serve as the US subject matter expert on employment law, partnering closely with external counsel to ensure compliance and minimize risk
• Drive org design and workforce planning to support business growth and evolving team structures
• Lead compensation philosophy reviews, including market benchmarking, salary banding, and compensation program design
• Own culture initiatives, including in-office presence strategy and internal communications that reinforce our values
• Develop and deliver manager enablement programs (e.g., global manager training moments) that build leadership capability across the organization
• Serve as a consulted partner to the Talent team on offer letter approvals, policy changes, headcount decisions, and hiring strategy
• Lead performance management strategy: coaching managers on documentation, navigating difficult conversations, and making exit decisions when necessary
• Manage and develop the existing US/Canada People team, including:
• US/Canada People Operations
• US/Canada People Experience
• Executive Assistant (managing relationship only)
• Payroll (dotted line)
• Talent Acquisition (dotted line)
• Oversee end-to-end administration of incentive plans: annual review cycles, communication approach, and signature tracking
• Design, run, and debrief performance review cycles, including question design, manager training, calibration sessions, and reporting on top/bottom performer actions
• Lead the employee engagement survey process: question design, communications, synthesis, and action planning
• Manage employee relations matters and internal investigations with professionalism, discretion, and thoroughness
• Administer accommodation requests in compliance with applicable law
• Oversee benefit selection, evaluation, and renewal processes
• Manage offboarding and exit processes, ensuring a respectful and legally sound experience
• Provide ongoing management coaching to help leaders navigate people challenges
• Prepare materials for global and local People team meetings, including presentations, data summaries, and talking points

Benefits

• Premium Healthcare - Medical insurance with an option for $0 deductible & monthly payment, plus vision and dental benefits
• Paid Time Off - Four weeks of paid vacation time, in addition to federal holidays and paid sick leave
• Parental Leave - Paid leave for new and expecting parents with flexible extension and return to office options
• Bereavement Care - Flexible leave and premium access to the Empathy platform for employees, friends, and family dealing with loss
• Financial Wellness - Company-sponsored 401(k) retirement plans with up to 4% employer match for US employees
• Stock Options - Competitive equity offerings for all employees to share in the success of the company