Head of Quality (Packaging, Trims)

Key Responsibilities:

• Lead and develop the regional quality function, including team coaching, capability development, and performance management.
• Define and implement quality strategies that support business and operational objectives.
• Promote a culture of quality excellence and continuous improvement across the organization.
• Present quality performance updates and improvement initiatives to senior stakeholders.
• Manage quality management processes, including corrective and preventive action programs, escalation management, and supplier performance reviews.
• Develop and maintain quality standards, inspection procedures, and performance measurement frameworks.
• Ensure compliance with customer, regulatory, and industry quality requirements.
• Coordinate audit activities and drive follow-up actions for continuous improvement.
• Oversee inspection and verification processes to ensure product quality requirements are consistently achieved.
• Establish quality checkpoints, inspection protocols, and acceptance criteria across multiple product categories.
• Lead supplier quality initiatives, including production audits, performance monitoring, and quality improvement projects.
• Drive root cause analysis and corrective action plans to address quality concerns and prevent recurrence.
• Develop quality metrics, dashboards, and management reports to support decision-making.
• Provide visibility on quality trends, risks, customer concerns, and improvement initiatives.
• Deliver training and coaching on quality standards, inspection methods, and problem-solving techniques.

Requirements:

• Degree holder in Engineering, Quality Management, Operations, Supply Chain, Manufacturing, or a related discipline.
• At least 8 years of quality management experience within consumer products, packaging, apparel, accessories, or related manufacturing industries.
• Proven experience leading quality teams and managing supplier quality programs across multiple manufacturing locations.
• Strong knowledge of quality management systems, AQL inspection methodologies, CAPA processes, and continuous improvement tools.
• Demonstrated success in supplier development, issue resolution, and quality performance enhancement.
• Strong analytical and data interpretation skills with experience in KPI and performance reporting.
• Excellent communication, influencing, and stakeholder management capabilities.
• Fluent in English, Cantonese, and Mandarin.
• Willingness to travel frequently to vendor factories as needed.