Head of Service (Maternity Cover)

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

In Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential.

Please see the full Job Description here

Beacon Victim Care provides tailored support to help victims of crime cope, recover, and move forward. We are looking for a passionate and experienced Head of Service. As Head of Service, you will work with the Head of Service to ensure a strategic and operational running of the Victim Service and Beacon Youth Hub. You will be an inspirational leader who promotes the values, aims and objectives of Catch22 and shows an understanding and commitment to the needs of victims and witnesses and how the Victim Service can mostly effective address these needs.

You will ensure the effective delivery of cope and recover services for victims and witnesses through the effective line management of Caseworkers responsible for caseloads.

You will maintain a close working relationship with Police partners, statutory services and voluntary agencies ensuring relationships are effectively managed and pathways of support for victims remain seamless to provide a high quality and consistent service. You will also contribute to the growth of Catch22’s Justice Directorate business activity, with a particular focus on growing our Victim Service footprint nationally.

As the Head of Service, you will provide strategic oversight and effective running of the Victim Service and Beacon Youth Hub, you will have a great opportunity to be involved in a number of varied projects working at the heart of the delivery of our strategic ambition. Good will look like the following:

• A confident, professional, and creative individual with a ‘can-do’ approach

• Responsive to pressure and change – flexible and adaptable to sustain performance.

• Ability to build and manage relationships, share knowledge and skills to deliver shared goals

• Working collaboratively across the whole of Catch22 to ensure we make best use of our wealth of skills and experience.

• Excellent communication skills with the ability to influence key stakeholders and retain confidentiality at all times.

• Salary: £44,834 per annum

• Contract: 12 month fixed term maternity cover from January 2027

• Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check

• Interviews: 9th and 10th September at Hertfordshire Police Headquarters, Welwyn Garden City

*Access to work is 25 minutes from King's Cross Station.

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