Head Operations Manager - Transportation

Role & responsibilities

Role Overview

We are seeking a dynamic and result-driven Operation Head FTL Transportation who will be responsible for end-to-end FTL transportation operations across PAN India, with a strong focus on FTL operations. The role includes ownership of vehicle placement, billing timelines, POD closure, and loading operations.

Key Responsibilities

1. PAN India FTL Operations

• Lead complete FTL transportation operations across PAN India
• Ensure on-time vehicle placement, dispatch, and delivery (OTIF)
• Drive cost optimization and service excellence

2. Vehicle Placement & Vendor Management

• Ensure efficient vehicle placement planning as per demand
• Build and manage a strong transporter/vendor network
• Handle vendor onboarding, rate negotiation, and performance tracking

3. Billing & POD Control (Critical KPI Area)

• Ensure on-time billing as per agreed timelines
• Drive timely POD collection, submission, and closure
• Minimize billing delays due to POD gaps or discrepancies
• Coordinate closely with billing and finance teams to improve cash flow

4. Loading Operations Management

• Oversee loading supervisor teams across locations
• Ensure proper vehicle loading, space utilization, and dispatch planning
• Monitor loading TAT, damage control, and shortage prevention

Preferred candidate profile