Head - Partner Office

Key Responsibilities:
1- Business Strategy & Growth:

• Drive the overall business strategy for the Partner Office to achieve revenue, profitability, market share, and persistency objectives.
• Own the P&L for the Partner Office and ensure achievement of key business metrics.
• Develop and execute annual business plans aligned with organizational goals.
• Identify growth opportunities through market expansion, partner acquisition, and productivity enhancement initiatives.

2- Distribution & Partner Management:

• Lead the Variable Agency distribution model across the assigned geography.

• Build, nurture, and strengthen relationships with key business partners and stakeholders to maximize business potential.

• Drive partner productivity through structured engagement, capability building, and performance management.

• Ensure effective execution of sales campaigns, product launches, and strategic initiatives.

• 3-Sales Leadership & Performance Management:

• Lead and develop a high-performing leadership team comprising Regional Managers, Area Managers, and frontline sales leaders.

• Drive recruitment, capability building, coaching, succession planning, and employee engagement initiatives.

• Build a strong performance-driven culture focused on collaboration, accountability, and customer-centricity.

• 4- People Leadership & Talent Development:

• Lead and develop a high-performing leadership team comprising Regional Managers, Area Managers, and frontline sales leaders.

• Drive recruitment, capability building, coaching, succession planning, and employee engagement initiatives.

• Build a strong performance-driven culture focused on collaboration, accountability, and customer-centricity.

• 5- Operational Excellence & Governance:

• Ensure adherence to IRDAI regulations, company policies, and governance standards.

• Partner with Operations, Underwriting, Finance, HR, and Product teams to deliver seamless execution.

• Monitor operational efficiency and customer service standards while driving continuous process improvements.

• Ensure timely reporting, compliance, and audit readiness across the Partner Office.

6- Stakeholder Management:

• Collaborate closely with senior leadership and cross-functional teams to align business priorities.
• Provide strategic market insights and customer feedback to support product innovation and business planning.
• Represent the organization with key external stakeholders and strategic partners.