Head, Performance Analytics & MIS

Duties & Responsibilities

• Establish standards for management information and performance analytics by implementing governance over MIS definitions, data sources, and reporting methodologies.
• Maintain reporting dictionaries, calculation logic, data definitions, and version controls.
• Partner with Technology and Data teams to improve source-data availability and quality.
• Ensure the accuracy, integrity, and consistency of performance information.
• Develop and oversee executive dashboards and management reports.
• Lead advanced analysis of trends, drivers, exceptions, and emerging risks.
• Develop early-warning indicators and forward-looking performance analytics.
• Establish controls over key performance information and reporting.
• Challenge inconsistencies between reported performance and underlying data.
• Oversee the automation of recurring management information processes.
• Automate recurring MIS and scorecard production.
• Provide validated outputs for Monthly Performance Reviews (MPR), Quarterly Performance Reviews (QPR), and Executive reporting.
• Establish report production, access, and change-management controls.
• Monitor report usage and continuously improve dashboards and reporting solutions.
• Lead analytical capability development and talent development initiatives within the team.
• Partner with FP&A and Business Partners to meet management information requirements.
• Ensure critical management information is delivered within agreed timelines.

Job Requirements

Minimum****Education:

• Bachelor’s degree in Statistics, Mathematics, Economics, Computer Science, Data Analytics, Finance, or a related discipline.
• Relevant postgraduate and/or professional qualifications will be an added advantage.
• Master’s Degree and/or professional certification in Accounting or Finance, such as ACA, ACCA, CPA, CFA, or other equivalent professional qualifications.

Minimum****Experience:

• 15+ years in MIS, Performance Analytics, BI, Data Analytics, or Management Reporting, including at least 5 years in senior management; banking/financial-services experience strongly preferred.
• Demonstrable experience managing MIS reporting in a large and complex organization.
• Understanding of banking financial drivers, including income, funding, credit, capital, liquidity, operating expenses, and profitability.
• Experience in developing and implementing dashboards and management information frameworks.