Head Platform Engineering

Role & responsibilities

• 10+ years in Infrastructure/Platform Engineering with leadership experience.
• Strong cloud expertise (OCI/AWS/Azure/GCP) and infrastructure cost optimisation.
• Experience building and scaling engineering teams.
• Knowledge of HA/DR, databases, CI/CD, monitoring, and incident management.
• Hands-on experience with SOC 2, ISO 27001, HIPAA compliance, audits, and VAPT.
• Experience supporting customer-managed/on-premise environments.
• Excellent communication and stakeholder management skills.

Preferred candidate profile

• Hands-on experience with on-premises virtualization platforms (VMware or equivalent) for client-side deployments and upgrades
• Experience delivering through implementation and channel partners, holding them to your standards rather than hoping for the best
• Exposure to contact center, enterprise SaaS or knowledge management product domains
• Experience building or scaling an intern or trainee bench model
• Comfortable in an environment that is mostly container-based but not heavy on Kubernetes