Head Quality

The Incumbent will be responsible for-

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Key Responsibilities

Quality Management

• Lead end-to-end quality assurance and quality control functions for sheet metal components.
• Develop and implement quality policies, procedures, and process controls across manufacturing operations.
• Ensure compliance with IATF 16949, ISO 9001, customer-specific requirements, and statutory regulations.
• Drive continuous improvement initiatives to achieve zero-defect manufacturing.

Customer Quality Management

• Act as the primary interface for customer quality-related concerns.
• Handle customer complaints, warranty issues, and quality escalations.
• Lead problem-solving activities using 8D, Why-Why Analysis, Fishbone Diagram, and other quality tools.
• Ensure timely closure of customer concerns and corrective actions.

Process Quality & Manufacturing Excellence

• Monitor and improve quality performance in blanking, stamping, deep drawing, welding, fabrication, assembly, and surface treatment processes.
• Establish process controls and quality checkpoints throughout production.
• Lead PFMEA, Control Plans, Process Audits, and Layered Process Audits (LPA).
• Drive reduction in rejection, rework, and customer PPM levels.

Supplier Quality Management

• Collaborate with suppliers to improve incoming material quality.
• Conduct supplier audits and supplier performance evaluations.
• Implement Supplier Quality Improvement Programs and corrective actions.

Quality Systems & Audits

• Ensure effective implementation of APQP, PPAP, MSA, SPC, FMEA, and other automotive core tools.
• Lead customer audits, certification audits, and internal quality audits.
• Maintain readiness for external audits and customer assessments.

Team Leadership

• Lead and mentor quality engineers, inspectors, and quality managers.
• Build a culture of quality awareness and accountability.
• Conduct skill development and competency enhancement programs for quality teams.

Must have hands-on experience in:

• Stamping
• Press Shop Operations
• Fabrication
• Welding
• Automotive Sheet Metal Components