Head Receptionist

Receptionist · $25–$30/hour + bonuses

Gardiner, ME · In-office · Full-time

Forgent is a specialty talent platform for financial services firms. We're leading this search on behalf of our client, a growing multi-family office in Gardiner, Maine, that's looking for a warm, upbeat, highly organized professional to run its front office in a beautifully rebuilt 1843 granite-and-brick building. You'll greet clients and guests, handle a high volume of calls, manage calendars for multiple advisors, and keep the office, events, and daily details running so the team can focus on clients. If you smile when someone walks through the door and you like being busy, this seat was built for you.

$25–$30/hour + performance bonus + firm growth bonus · 401(k) with Safe Harbor match · A mapped path into client experience and operations

Why it's worth a look

A career path, not a front desk dead end. The firm has mapped it out. You start as Receptionist / Client Experience Coordinator in years one and two, then move to Senior Client Experience or Administrative Coordinator in years two through four. After that come roles in executive administration, office management, client experience, or operations leadership.

Your pay grows with the firm. On top of $25–$30 an hour, you share in performance bonuses and a firm growth bonus.

You learn the whole business. You'll work with every advisor and employee, plus clients, attorneys, CPAs, and insurance professionals. No wealth management experience is required.

Busy in the best way. The phones, the door, the calendars, and the events keep every day moving. The firm wants someone who thrives on that pace, not someone who just tolerates it.

You'll work somewhere beautiful. The office is a fully reconstructed 10,000-square-foot granite-and-brick building from 1843, with 14-foot ceilings, natural light, and brand-new everything. The front desk is the first thing clients see, and it's a space you'll be proud to run.

Let's talk about you

• You're the person who makes people feel welcome the moment they walk in. You're naturally warm and upbeat, and you genuinely like helping others.
• You keep track of everything. Requests, appointments, and deadlines don't slip through the cracks with you.
• You stay calm and pleasant when the phone is ringing, a client is at the door, and an advisor needs a meeting moved, all at once.
• You notice what needs doing and handle it without being asked. When you say "I'll take care of it," people know it's done.
• You're polished and discreet, and you're comfortable around successful, high-net-worth clients.

What you'll need: Prior receptionist, administrative, customer service, hospitality, or office experience, strong phone etiquette, solid Outlook, Word, and Excel skills, and the ability to work in office full-time.

Learn more and apply: https://www.forgent.io/role/jma-receptionist

On that page you can read the full role description, then create your Forgent profile and start with a short career chat, about 10 minutes. From there you'll complete a couple of activities specific to this role, and that's what our client actually reviews.

Invited candidates continue the interview process on Forgent.