Head Receptionist/Administrator

Head Dental Receptionist

Broadway Dental – Burnt Oak

Part-time | Experienced Dental Receptionist | Head Receptionist

Broadway Dental is a friendly, busy dental practice in Burnt Oak, and we are looking for an experienced, confident and personable Head Dental Receptionist to join our team.

We are a well-established practice with 3 surgeries, and this is a fantastic opportunity for someone who enjoys taking responsibility, delivering excellent patient care and helping a reception team run smoothly.

The Role

As our Head Receptionist, you will be an important part of the practice and the first point of contact for our patients. You will lead the reception function, support the wider team and help ensure the practice provides a welcoming, professional and efficient patient experience.

Your responsibilities will include:

• Managing the day-to-day running of the reception desk
• Welcoming patients and providing a warm, professional service
• Managing appointments, cancellations and diaries efficiently
• Answering telephone calls and responding to patient enquiries
• Handling patient payments and general administrative duties
• Supporting and coordinating the reception team
• Liaising closely with dentists, nurses and practice management
• Helping to maintain high standards of patient communication and customer service
• Dealing confidently and professionally with patient concerns
• Supporting the smooth running of a busy 3-surgery practice

About You

We are looking for someone who:

• Has good previous experience working in a dental reception role
• Ideally has experience as a Senior or Head Receptionist
• Is confident, organised and able to take responsibility
• Has excellent communication and customer service skills
• Is comfortable working in a busy dental environment
• Can multitask while maintaining attention to detail
• Is friendly, approachable and professional
• Works well as part of a team and is happy to support colleagues
• Has a positive attitude and takes pride in providing excellent patient care

Dental experience is essential, and experience with dental practice systems and NHS/private dentistry would be advantageous.

Why Join Broadway Dental?

At Broadway Dental, we believe our reception team plays a huge part in creating a positive experience for every patient.

You will be joining a friendly team in a well-established 3-surgery practice, with the opportunity to take a key role in the day-to-day running of the practice and develop your career further.

If you are an experienced dental receptionist who is ready to take the next step into a Head Receptionist position, we would love to hear from you.

To apply: Please send your CV by email or contact us on 0208 952 3323 and ask to speak with the Practice Management team.

Job Types: Full-time, Part-time

Pay: £15.00-£17.00 per hour

Benefits:

• Company pension
• Employee discount
• On-site parking

Ability to commute/relocate:

• Edgware HA8 0AS: reliably commute or plan to relocate before starting work (required)

Experience:

• Dental receptionist: 1 year (required)
• Dental nursing: 1 year (preferred)

Work Location: In person