Head - Retail Operations - TECNO Mobiles

Excellent Opportunity for Head - Retail Operation Role at Transsion Holdings (Tecno Mobiles), Noida Sector 142.

Role & responsibilities -

• Lead retail sell-out & tertiary sales across General Trade, Modern Trade and retail channels.
• Own AOP planning, monthly/model-wise targets and achievement for the assigned market.
• Drive retail execution, distribution, productivity and sales performance through data-led action plans.
• Manage complete ISD/Promoter lifecycle manpower planning, hiring, training, deployment, attendance, productivity, incentives and attrition.
• Define and improve promoter & outlet productivity through performance benchmarks and action plans.
• Lead NBFC, Bank & Fintech partnerships covering EMI, consumer finance, cashback and affordability programs.
• Drive retail schemes, promoter incentives and model-wise sell-out campaigns.
• Monitor sales KPIs, sell-out, promoter productivity, manpower cost, ROI and business performance.
• Work closely with Sales, GTM, Marketing, Finance, Training, Supply Chain and regional teams for effective execution.
• Provide business reviews, forecasts, risk assessment and corrective action plans to achieve targets

Preferred candidate profile-

• 12 to 18+ years of experience in Retail Operations, Sales & Distribution, preferably in the Mobile/Smartphone/Consumer Electronics industry.
• Strong experience in retail sales, sell-out/tertiary sales, General Trade, Modern Trade and channel management.
• Proven expertise in AOP planning, sales strategy, retail execution, distribution and KPI management.
• Experience managing large ISD/Promoter teams, including productivity, incentives and manpower cost.
• Experience with NBFC/Bank/Fintech partnerships and consumer finance/affordability programs preferred.
• Strong commercial, negotiation, analytical and stakeholder-management skills.
• Experience leading cross-functional teams and retail operations.
• Graduate/MBA preferred.

Best in Industry - Perks