Head - Solutions and Pre-Sales

Why Airtel Africa?

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.

We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.

By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Purpose of the Role

To lead the design, customization, and commercial positioning of enterprise solutions that align with client needs and Airtel Business strategy. The role serves as the central interface between sales, technology, product, and marketing teams — ensuring that tailored, high-impact, and commercially viable solutions are taken to market with speed, accuracy, and competitive differentiation. 

• Lead end-to-end design of ICT, fixed connectivity, cloud, SDWAN, and digital solutions for key customer segments
• Ensure all solutions meet client needs, network capability, and cost efficiency
• Oversee preparation of solution blueprints and technical-commercial proposals
• Drive timely and quality support during sales cycle across all Enterprise segments
• Review and approve RFP/RFQ responses, client presentations, and SoWs
• Maintain clear documentation and process compliance
• Collaborate with Marketing and Product on solution launch readiness
• Lead internal training for Sales Teams on new solutions and bundles
• Create compelling value propositions tailored by vertical
• Work closely with Networks, IT, Product, and RA to align solution feasibility
• Resolve solution design gaps, provisioning challenges, and post-sale issues
• Chair weekly solution validation and delivery sync meetings
• Coach and mentor Pre-sales and Solution Engineers
• Build a performance culture rooted in responsiveness, clarity, and collaboration
• Implement team development plans and succession pipeline

Education Level

• Bachelor’s degree in Telecommunications, IT, Engineering, or Business-related discipline is required.
• Postgraduate qualification in Technology, Business, or Strategic Management is an added advantage.
• Relevant professional certifications in networking, cloud, ICT, or solution architecture (e.g., Cisco, AWS, VMware, ITIL) are highly desirable.
• Minimum 7–10 years’ experience in the Telecom, ICT, or Enterprise Technology sector
• Proven experience in technical pre-sales, enterprise product development, or managed services
• Demonstrated leadership in cross-functional teams and solution delivery.
• Experience engaging with enterprise clients, translating business needs into technical solutions
• Minimum 7–10 years’ experience in the Telecom, ICT, or Enterprise Technology sector.
• Proven experience in technical pre-sales, enterprise product development, or managed services.
• Demonstrated leadership in cross-functional teams and solution delivery.
• Experience engaging with enterprise clients, translating business needs into technical solutions

Key Competencies

• **Deliver Execution Excellence:**Drives rigorous planning and execution discipline; ensures timeliness and quality.
• **Build Collaborative Relationships:**Fosters alignment across departments and functions; bridges technical and commercial priorities.
• **Be Entrepreneurial:**Challenges existing models; brings fresh solution ideas to drive enterprise wins.
• **Build Self & Develop Talent:**Coaches others while actively working on own development.
• **Focus on the Customer:**Understands client challenges and crafts winning solutions that address both need and value.