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Head - Technical Quality Delivery (Ed-Tech)

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Onsite

Head - Technical Quality Delivery (Ed-Tech)

Meritus Management Service

Head - Technical Quality Delivery (Ed-Tech)

Skills

Testing & QAData AnalysisCustomer SupportCompliance

2 months ago

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Important information


Contract type:

Permanent

Salary:

₹1,500,000 – ₹1,800,000 / year

Location:

Mumbai, Maharashtra, India

Work mode:

Onsite

Published on:

25 August 2026

What they need


Manage technical service delivery, quality assurance, vendor governance, customer escalations, distributed teams, training, audits, compliance, service analytics, process automation, continuous improvement, and customer satisfaction.

Required Candidate profile

technical service delivery, customer support operations, technical
quality assurance, field service mgmt.
managing geographically distributed teams.
third-party service partners and vendor ecosystems.

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