HEALTH & WELLNESS/SCHEDULING ADMIN SUPPORT

Efficiently and accurately schedule providers for the assigned Kroger Health region taking direction and guidance on appropriate scheduling practices from Health & Wellness Administrative Manager. Provide administrative support for the Kroger Health regional team. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Complete scheduling processes by applying critical thinking skills to properly staff all stores with required providers during operating hours or for other events as needed
• Engage manager when scheduling conflicts arise, offering solutions or providing documentation of any ongoing scheduling issues with a provider or location
• Communicate regularly with members of the Kroger Health team including pharmacy practice coordinators, operations specialists, and pharmacists
• Work with applicable departments in maintaining associate records and ensuring records are appropriately retained
• Provide day-to-day administrative support for Kroger Health team, staff, and stores
• Help coordinate training events/activities
• Produce and assemble materials and documents needed for meetings, training sessions, presentations and other day-to-day needs
• Complete any tasks required to assure schedules are forecasted, written, and staffed
• Provide reporting for associates lagging in training based on current policies and procedures and best practices pertaining to training for Kroger Health associates
• Plan and support training of Kroger Health associates
• Attend recruiting events, appropriately representing Kroger Health in presentation and attitude
• Provide customer service that makes both internal and external customers feel welcome, important and appreciated
• Provide backup to Health & Wellness admin support
• Support regulatory compliance of all pharmacy locations at the direction of the corporate compliance department
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum

• High School Diploma or GED
• Proficient in Microsoft Office
• Ability to learn and operate Kroger programs and systems
• Excellent administrative, communication, and organizational skill with high attention to detail
• Exceptional customer service skills
• Ability to write routine reports/correspondence
• Excellent oral/written communication skills

Desired

• Any experience in administrative support role
• Any experience in customer service/retail environment
• Nationally Certified Pharmacy Technician