Health Case Manager

Kaiārahi – Take Hauora | Health Case Manager (fixed-term)

Full time 13 months fixed term for parental cover

Te Kaunihera Rata o Aotearoa | Medical Council of New Zealand (the Council) is the regulator for doctors. Our vision is to have a medical profession all New Zealanders can trust. We protect and promote public health and safety in New Zealand by registering doctors to practise medicine in New Zealand and supporting doctors to practise medicine safely by setting standards, ensuring compliance with those standards, and taking action where concerns are raised about a doctor's health or fitness to practise.

Make a real impact on public safety and the medical profession.

We’re looking for a thoughtful, analytical and people-focused professional to join our team as a fixed-term Health Case Manager. This is a unique opportunity to work at the intersection of health, regulation, and risk—supporting doctors to practise safely while protecting the public.

About the role

This is not your typical case management role. Your work will directly contribute to ensuring safe medical practice across New Zealand. You’ll balance risk, empathy, and sound judgement—working with sensitive information, navigating complex situations, and making decisions that matter in protecting the public.

This role is a 12 month fixed-term to provide cover for parental leave.

What you’ll be doing

Managing risk and ensuring safe practice

• Assess and analyse health-related notifications, disclosures, and referrals
• Identify risks to safe practice and determine appropriate management strategies
• Commission and interpret specialist assessments and testing
• Make recommendations on practice limitations or conditions where required

End-to-end case management

• Develop and implement tailored management plans for doctors
• Monitor progress through reporting, testing, and regular reviews
• Build trusted relationships with doctors, treatment providers, employers, and legal representatives
• Maintain clear, accurate case histories and documentation

Stakeholder engagement & communication

• Work closely with internal teams and external stakeholders
• Prepare high-quality case papers, reports, and briefings
• Present cases and support decision-making processes

Governance & administration

• Prepare agendas, minutes, and follow-ups for key meetings
• Maintain accurate data and case records
• Ensure compliance with legislative and privacy requirements

What makes this role interesting

• Work on complex, meaningful cases that require both analytical thinking and emotional intelligence
• Operate in a high-trust environment, with teamwork and accountability
• Be a part of a team that values integrity, collaboration, and continuous improvement

About you:

• Experience in case management, regulation, health, or a similar environment
• Ability to interpret and apply legislation or policy to real-world situations
• Strong risk assessment and problem-solving skills
• Excellent written and verbal communication skills
• Confidence working both independently and collaboratively
• You bring sound judgement, strong analytical capability, and the ability to work with sensitive issues professionally.

Bonus if you have:

• Experience in the health sector or working with practitioners
• Experience supporting boards, committees, or statutory processes
• A relevant tertiary qualification (e.g. health, psychology, law, social work)

What you’ll bring as a person

• High emotional intelligence and professionalism
• Strong organisational skills and attention to detail
• Ability to manage competing priorities and work under pressure
• A commitment to fairness, integrity, and continuous improvement

Tono ināianei | Apply now

In addition to amazing office views overlooking Wellington harbour, we offer:

• Southern Cross health insurance plan contributions
• Additional leave over the Christmas closedown period
• Flexible working arrangements
• Wellbeing support programme
• Training and professional development

If you have any questions or would like a copy of the position description, contact Iman, [email protected].

Applications are open until 12 September 2026, but we are reviewing applications as they come in and may close the role early. So, we encourage you to submit your application as soon as possible. To apply, please submit your CV and a self-composed cover letter through Seek.