HEALTH INFORMATION TECH

Position Summary The purpose of the Health Information Technician is to represent the Medical Records Department by performing exceptional quality customer service and overall support of the medical records file coordination in compliance with federal, state, local requirements, and accreditation, as well as according to hospital policy.

Qualifications Department Summary

• High School diploma or equivalent.
• Experience in a Health Information Management Department is preferred.
• Certification (CPC, COC, CIC) preferred.
• Preferred Cerner experience with HIM systems (Cerner Profile, Report Request, Message Center, Content 360, HNAUser, and Work Queue Manager).
• Knowledge of Dictation/Transcription, Release of Information and Coding.
• Understanding of information systems and their impact to customers.

Skills Department Qualifications

• Solid writing and computer skills (Excel, Word, PowerPoint, Access, Micorsoft TEAMS, Power BI, internet, Health Quest Medipac).
• Good time management skills.
• Ability to manage multiple demands from a variety of constituents.
• Critical Thinker.
• Detail oriented.
• Effective Communicator.
• Analytical problem-solving abilities.
• Comfortable speaking to large groups and presenting.
• Ability to work independently or in a team environment.

Department Skills Responsibilities & Expectations

• Assist both internal and external customers with exceptional customer service skills.

• Coordinate loose documentation:

• Verify loose documentation is part of the medical record.

• Return documentation that does not belong in the medical record to the appropriate author, department, or disposal method according to hospital policy.

• File in proper patient’s chart.

• File in proper location of the chart.

• Procurement of records/Offsite storage:

• Process records of expired patients.

• Perform data entry for accurate record filing and retrieval to offsite storage system.

• Purge records to offsite storage according to purge schedule.

• Prepare records for destruction according to destruction schedule.

• Copy transfer charts.

• Process fax requests for information.

• Provide notary services (continue in rotation).

• Chart Tracking system:

• Locate.

• File.

• Retrieve.

• Out-guide.

• Produce labels for permanent folders.

• Process transcription services STAT documentation for timely completion.

• Prepare chart list and retrieve charts for internal and external customers.

• Logging requests in MRO platform and process the following Release of Information (ROI) requests in a timely manner according to HIPAA regulations.

• Determine records to be released by reviewing requestor information.

• STAT requests.

• Denial requests.

• Audit requests.

• Escalate all internal/external customer issues to appropriate leadership that may delay the timely release of records.

• Prepping, Scanning, Indexing

• Prep and review documentation to be scanned.

• Scan Documentation into EMR.

• Index scanned pages to the correct patient and account.

• Perform other duties as assigned.

Department Responsibilities & Expectations Working Conditions

• Saturday coverage is determined by a rotation schedule.
• Medical Records Department will be closed on Sunday’s and Aultman observed holidays.
• Lunch periods and all breaks must be coordinated with other Medical Records Technicians in section to always maintain adequate staffing.
• Moderate physical activity requirements.
• Subject to frequent interruptions.

Hazardous Exposure Category Category III - Includes tasks that involve no exposure to blood, body fluids, or tissues and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood; body fluids or tissues (although situations can be imagined or hypothesized under which anyone anywhere might encounter potential exposure to body fluids.) Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid or to be potentially exposed in some other way.

Physical Addendum Demands Frequency Remarks Lifting 0-10 lbs

Occasional 10-33%

Lifting 10-20 lbs

Occasional 10-33%

Lifting 20-35 lbs

Never

Lifting 35-50 lbs

Never

Lifting 50-75 lbs

Never

Lifting 75-100 lbs

Never

Lifting over 100 lbs

Never

Forward Reaching

Frequent 34-65%

Overhead Reaching

Occasional 10-33%

Standing

Occasional 10-33%

Walking

Occasional 10-33%

Sitting

Continuous 66% of the day

Climbing

Never

Stairs/Ladder

Occasional 10-33%

Bending/Stooping

Occasional 10-33%

Twisting/Turning

Frequent 34-65%

Kneeling/Squatting

Occasional 10-33%

Crawling

Never

Pushing/Pulling 0-10 lbs

Never

Pushing/Pulling 10-20 lbs

Never

Pushing/Pulling 20-35 lbs

Never

Pushing/Pulling 35-50 lbs

Never

Pushing/Pulling 50-100 lbs

Never

Pushing/Pulling over 100 lbs

Never

Carrying 0-10 lbs

Occasional 10-33%

Carrying 10-20 lbs

Occasional 10-33%

Carrying 20-35 lbs

Never

Carrying 35-50 lbs

Never

Carrying 50-100 lbs

Never

Carrying over 100 lbs

Never

Grasping/repetitive sustained

Frequent 34-65%

Fine motor coordination

Continuous 66% of the day

Vision: Near/Far/Color

Continuous 66% of the day

Hearing: ordinary conversation/other

Continuous 66% of the day