Health Support Worker

Job Summary

To work under the supervision of healthcare professionals to provide essential care and support to patients. The post holder will assist with basic health monitoring, support patients with their healthcare needs, and contribute to the smooth running of clinical services within the practice.

The role requires a compassionate and professional approach, ensuring all patients are treated with dignity, respect, and understanding, particularly those who may be elderly, vulnerable, socially deprived, or have additional support needs.

Key Responsibilities

• Assist clinicians with a range of clinical duties, including taking blood samples, recording observations, and supporting patient assessments.
• Provide care and support to patients, responding appropriately to enquiries and helping to ensure a positive patient experience.
• Communicate effectively with patients, carers, and members of the multidisciplinary team, promoting understanding and engagement in healthcare.
• Prepare, clean, and restock consulting and treatment rooms, ensuring equipment is maintained in accordance with infection control procedures.
• Maintain accurate patient records and adhere to practice policies relating to confidentiality, safeguarding, health and safety, and information governance.
• Promote equality, diversity, and inclusion, fostering a respectful environment that supports the physical, emotional, and social wellbeing of all patients.

Professional Responsibilities

• Work within the limits of own competence and seek guidance where appropriate.
• Participate in mandatory training and continuing professional development.
• Support the practice in delivering safe, effective, and high-quality healthcare services.
• Undertake any other duties appropriate to the role as required by the Practice.

Job Type: Full-time

Pay: £12.71-£13.85 per hour

Work Location: In person