Healthcare Administrative Assistant

About Us:

Our employees and our patients are the foundation of our success, and their dedication is what truly makes Amazing Care… AMAZING!

Founded in 2004, Amazing Care Home Health Services was built on a simple but powerful belief: when employees are supported, empowered, and valued, exceptional patient care follows. For over two decades, we’ve remained committed to creating an environment where compassion, accountability, and quality are not just values—but daily standards.

We provide high-quality, in-home care to individuals and families, partnering closely with clinicians, caregivers, and operational teams to ensure patients receive timely, personalized support. At Amazing Care, we lead with integrity, collaboration, and a strong sense of ownership in everything we do.

We are proud to work alongside professionals who live our ARTIE values—Accountability, Recognition, Teamwork, Integrity, and  Excellence every day.

Position Overview:

The Healthcare Administrative Assistant provides administrative and operational support to the Skilled Nursing Visits department. This non-clinical role helps ensure patient documentation, physician orders, authorizations, billing support, compliance tracking, and clinician follow-up are completed accurately and on time.

This position works closely with Directors of Nursing, Clinical Supervisors, clinicians, billing, scheduling, payroll, medical records, and other internal teams to keep department operations running efficiently. Clinical decisions remain the responsibility of licensed nursing leadership.

Role Details:

• Location: Colorado (any office)

• Role Type: Full-Time, Hybrid

• Compensation: $25.00 - $29.00 per hour

Primary Responsibilities:

The Healthcare Administrative Assistant is responsible for coordinating and tracking the administrative functions that support the department, including:

• Track physician orders, signatures, Face-to-Face documentation, and other required paperwork.

• Assist with documentation needed for billing, authorizations, and medical records requests.

• Monitor outstanding clinician documentation and follow up to ensure timely completion.

• Coordinate with billing, scheduling, payroll, and clinical teams to resolve documentation issues.

• Maintain department tracking reports, worklists, and compliance deadlines.

• Support payroll-related administrative tasks and LPN stipend tracking.

• Order and monitor clinical supplies and assist with inventory management.

• Conduct non-clinical patient outreach and administrative follow-up as directed.

• Assist nursing leadership with reports, projects, onboarding, and operational initiatives.

• Escalate time-sensitive or clinical concerns to the appropriate nursing leader.

Requirements

• Minimum 2 years of administrative, healthcare coordination, medical office, scheduling, or healthcare operations experience

• Strong computer proficiency, including Microsoft Office (Excel, Outlook, Word)

• Experience supporting billing, authorizations, physician orders, or healthcare documentation

• High school diploma or GED required

• Ability to prioritize multiple tasks in a fast-paced environment

• Strong organizational skills with exceptional attention to detail

• Excellent verbal and written communication skills

• Ability to maintain confidentiality and professionalism

• Some familiarity with EMR/EHR systems

• Some familiarity working with Medicare documentation and compliance

Preferred Qualifications:

• Home Health or Skilled Nursing or direct administrative healthcare experience

• Strong experience working with Medicare documentation and compliance

• Associate's or Bachelor's degree preferred

Knowledge & Skills:

Successful candidates demonstrate:

• Excellent organization and time management

• Ability to manage multiple priorities with minimal supervision

• Strong follow-up and accountability

• Problem-solving and critical thinking skills

• Ability to build positive relationships across departments

• Customer service mindset with patients, clinicians, and physician offices

• Ability to identify issues early and escalate appropriately

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance options to support your overall health and well-being.
• Financial Protection: Life, disability, pet, and legal insurance options for added peace of mind.
• **Paid Time Off:**Generous paid time off to support work-life balance, rest, and personal needs.
• **Weekly Pay:**Enjoy the convenience and consistency of weekly pay.
• Supportive Work Environment: Benefits are part of a broader commitment to employee well-being within a stable and growing organization.

Why Join Us:

• Make a real impact: Be part of a mission-driven organization where your work directly supports individuals and families receiving critical in-home care. Your role plays a key part in ensuring clients are connected to services quickly and accurately.
• **Collaborative, people-first culture:**Join a supportive, team-oriented environment that values accountability, communication, and shared success. You’ll work closely with clinical and operational leaders who are invested in doing things the right way.
• **Growth and development:**Amazing Care is committed to developing talent from within. You’ll have opportunities to expand your skills, take on increased responsibility, and grow your career as the organization continues to scale.
• **Competitive compensation and benefits:**We offer a competitive salary, comprehensive benefits, and a stable work environment within a growing healthcare organization.

If you're passionate about making a difference and you meet the qualifications outlined above, we'd love to hear from you!