Healthcare Analyst

Job Purpose
To support data-driven decision making across Corporate Health by transforming Occupational Health, wellness, and care activity into clear, reliable, and client-ready insights that enable performance tracking, renewals, and continuous improvement.

Key Responsibilities
Data Compilation and Reporting

• Build and maintain standardized dashboards covering utilization, risk indicators, participation, and outcomes
• Produce recurring internal and client-facing reports using agreed templates and metrics
• Ensure accuracy, completeness, and timeliness of data outputs

Outcomes Tracking and Insight Generation

• Track performance of Occupational Health, wellness, lifestyle, and care navigation programs
• Identify basic trends, patterns, and early signals that may require attention or intervention
• Flag anomalies, gaps, or data quality issues for escalation

Client and Renewal Enablement

• Support Client Engagement Partners by providing data inputs for QBRs, renewal discussions, and program updates
• Translate data into clear charts, tables, and summaries that are understandable to non-technical audiences
• Maintain consistency of metrics and definitions across client reports

Internal Collaboration and Continuous Improvement

• Work closely with Operations, Care Navigation, and Clinical teams to validate data accuracy
• Incorporate feedback to improve report usefulness and clarity
• Support improvement initiatives by tracking before-and-after metrics

Qualifications

• Four to seven years of experience in healthcare analytics, reporting, operations analysis, or outcomes measurement
• Experience working with healthcare, insurance, OH, or wellness data sets preferred
• Strong proficiency in Excel, reporting tools, or dashboards
• Comfortable working with imperfect data and improving data quality over time
• Able to communicate insights clearly to non-technical stakeholders

Success Metrics

• 95% accuracy of published reports and dashboards

• 80% of corporate clients receiving outcomes or utilization reports annually

• 70% percent of renewal discussions supported by analytics inputs

• Consistent on-time delivery of scheduled reports and dashboards
• Positive feedback from Client Engagement and Operations teams on usefulness and clarity of outputs