Help Desk Analyst

🚨 We're Hiring: Technology Support Consultant | IT Support

📍 Location: Topeka, Kansas

💼 Job Type: Full-Time, Regular Position

Full-Time/Part-Time: Full-Time

Regular/Temporary: Regular

Work Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.

Eligible to Receive Benefits: Yes

Veterans' Preference Eligible: Yes

Search Keywords: T echnology, technology support, help desk, desktop support, Technology Support Consultant

Client is seeking an experienced Technology Support Consultant to provide first- and second-level IT support across multiple office locations .

🔹 Key Responsibilities:

• Provide desktop support and troubleshoot hardware, software, and Windows operating system issues.
• Deploy, image, configure, and maintain Windows workstations, laptops, and mobile devices.
• Support Active Directory, Microsoft Office, BitLocker, endpoint security, and network-connected peripherals.
• Troubleshoot LAN/WAN connectivity, IP addressing, DHCP, and audiovisual technologies.
• Assist with equipment deployment, secure data wiping, and IT asset disposal.
• Deliver excellent customer service and technical guidance to end users.

🔹 Required Qualifications:

✅ High school diploma or equivalent

✅ At least 1 year of experience supporting computer users in a distributed computing environment

✅ Knowledge of Windows OS, Microsoft Office, LAN/WAN, and IT support services

✅ Valid driver's license and willingness to travel periodically across Kansas

⭐ Preferred Skills: Active Directory, endpoint management, computer imaging, Tanium OS provisioning, package deployment, and multi-site IT support.