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Help Desk Executive

Exclusive opportunity

Onsite

Help Desk Executive

Sofomation Energy

Help Desk Executive

Skills

Customer Support

2 months ago

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Important information


Contract type:

Permanent

Location:

Mumbai, Maharashtra, India

Work mode:

Onsite

Published on:

7 August 2026

What they need


Position: Helpdesk Executive/ Front Office Executive

Location: Mumbai

JD:

  • Graduate in any discipline (preferred)
  • 2-4 years of experience in Helpdesk / Front Office / Customer Support roles.
  • Manage helpdesk operations including logging, tracking, and closing service requests within defined SLAs
  • Act as the first point of contact for client queries, complaints, and service requests
  • Strong communication and interpersonal skills
  • Customer service orientation
  • Good coordination and multitasking ability

If the above JD matches with your profile, kindly share your resume on [email protected]

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