Sofomation Energy
Help Desk Executive
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
7 August 2026
What they need
Position: Helpdesk Executive/ Front Office Executive
Location: Mumbai
JD:
- Graduate in any discipline (preferred)
- 2-4 years of experience in Helpdesk / Front Office / Customer Support roles.
- Manage helpdesk operations including logging, tracking, and closing service requests within defined SLAs
- Act as the first point of contact for client queries, complaints, and service requests
- Strong communication and interpersonal skills
- Customer service orientation
- Good coordination and multitasking ability
If the above JD matches with your profile, kindly share your resume on [email protected]
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