Property solutions India Pvt ltd
Help Desk Executive / mail room executive
2 months ago
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Important information
Contract type:
Permanent
Location:
Bagalur, Karnataka 562122, India
Work mode:
Onsite
Published on:
18 August 2026
What they need
Role & responsibilities
Attend internal & external calls / e-mails of the clients. i.e. (Requests/Complaints/Queries) and collaborate with the relevant stakeholders for providing them with timely resolution.
Prepare daily call log summary to analyze data
. • Prepare monthly MIS report & daily report i.e. a record of daily call logs, pending complaints, technical issues with the status and closure details, or any other report as required.
Work on the helpdesk software to keep acknowledging the tickets raised and ensuring timely closure of those tickets.
Maintain & file all the necessary required documents and records.
Taking minutes of weekly and monthly meetings.
Work location - Dairy Circle ,Bangalore .
Preferred candidate profile
Salary take home -20k -23k TH
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