Help Desk Technician

Summary

Title:

Help Desk Technician

ID:

14040

Location:

Salem, Ohio

Department:

Information Services/IT

Job Type:

SRMC

Description

SRMC Has an Exciting Opportunity for Qualified Candidates!

Position: Part Time Helpdesk Technician

Department: Information Services

Shift: Varies, 8 hr shift

‍PURPOSE

The primary purpose of your job position is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor, to assure that a successful, viable department is maintained at all times.

Under the direction of the Director of Information Services, the Assistant Director of Information Services, and the Helpdesk Supervisor the Help Desk Technician provides expert and creative solutions for user problems of complex nature to ensure user satisfaction and productivity. They are also responsible for the installation, repair, and support of the hospital and related entities network hardware and operating software, computer hardware and software, including but not limited to Mini-computers, Personal Computers and all components to assure proper and efficient operation of the hospital and related entities computer systems.

QUALIFICATIONS

• Associate Degree in Computer Science/Technology required, Bachelor degree preferred.

• Certification in Microsoft products preferred.

• Minimum of two years’ experience preferred

BENEFITS

• Competitive wages

• Medical/prescription insurance

• Dental insurance

• Vision insurance

• Accident and critical insurance

• Employer paid life insurance

• 403 (b) retirement with employer matching

• Tuition reimbursement

• Continuing education reimbursement

• Cafeteria discounts

• Employee Assistance Program