Helpdesk and Technical Support

Responsibilities:

• Install, support, and maintain servers and other computer systems.
• Install and configure software applications.
• Apply operating system and application/software updates, patches and configuration changes.
• Plan for and respond to service outages and other system or network related issues.
• Provide technical support.
• Perform system backup and system performance tuning.
• Maintain system and server security.
• Document system configuration.
• Performs system performance tuning
• Monitor system performance and troubleshoot issues.
• Ensure that the server and system environment is up and running.
• Perform security roles by creating, revoking, locking, and applying strong password rules, remove expired login accounts, and terminate rogue processes.
• Other related functions that may be assigned as needed

Qualifications:

• Must have a Bachelor’s Degree in Computer Science/Engineering, Information Technology or equivalent field
• Has 2-3 years of work related experience in Systems Administration.