C
Centre point soft tech pvt ltd
Helpdesk Assistant
19 days ago
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Important information
Contract type:
Permanent
Location:
Tamil Nadu, India
Work mode:
Onsite
Published on:
2 October 2026
What they need
- Incident Management: Log, categorize, and prioritize support tickets. • Troubleshooting: Diagnose and resolve basic OS, software, and hardware problems. • Account Administration: Reset passwords and manage user accounts in Active Directory or Microsoft 365. • Escalation: Transfer unresolved or high-priority issues to Level 2 or specialized IT teams. • Documentation: Record all interactions and update the internal knowledge base.
Pay: ₹18,800.00 - ₹24,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
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