Helpdesk Coordinator

Contract: Permanent

Hours: Full time, 40 hours per week

Salary: £28,000 - £30,000, depending on knowledge, skills and experience

Required: November 2026

We are seeking a Helpdesk Co-ordinator to join our Estates team. You will manage the day-to-day operation of the Estates Helpdesk, ensuring maintenance requests, contractor activities and associated administrative processes are coordinated efficiently and effectively.

You will act as a key link between customers, maintenance teams and contractors, providing excellent customer service whilst supporting the safe, compliant and effective operation of the College estate.

We are looking for the right person as much as the right experience. Full training will be provided on our systems, procedures and Estates operations. We welcome applications from candidates who may not have direct Estates experience but can demonstrate excellent customer service, organisational skills and a willingness to learn and develop within the role.

All applicants will be subject to pre-employment screening, which includes an enhanced DBS and reference check prior to appointment.

The successful candidate will be offered a competitive salary reflecting their skills and experience. In addition to providing a great place to work, we offer a generous remuneration package which includes:

• Contributory workplace pension scheme and life cover
• Subsidised membership of the College Sports Centre and Golf Club
• Professional development and training
• BHSF Health Cash Plan & Employee Assistance Programme
• Cycle to Work scheme and Electric Vehicle scheme
• Free parking and lunch provided when the College kitchens are open

If you have any queries about the application process, please contact the HR department at [email protected]

For further details and to apply please visit our website at: www.bradfieldcollege.org.uk/Working at Bradfield and complete the Application Form.

Applications will be processed as they are received, and we may interview suitable candidates before the closing date.

Bradfield College reserves the right to make an appointment at any time, so early applications are encouraged.

Closing date: Thursday 12 November 2026

Bradfield College is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening as part of their application, including checks with past employers and the Disclosure and Barring Service.