Elxer Communications Private Limited
Helpdesk Executive
Skills
17 days ago
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Important information
Contract type:
Permanent, Temporary
Location:
Chhattisgarh, India
Work mode:
Onsite
Published on:
8 October 2026
What they need
Key Responsibilities
1.Handle inbound and outbound customer calls related to broadband, internet, Wi-Fi, and other telecom services.
2.Understand customer concerns and provide appropriate information or solutions.
3.Register and track complaints, service requests, and support tickets in the CRM system.
4.Coordinate with technical and field teams for installation, troubleshooting, maintenance, and service-related issues.
5.Follow up with customers regarding complaint resolution, installation status, payment updates, and service requests.
Interested candidate's can share their resume/CV's on [email protected]/8253071086
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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