AppLab Systems, Inc
Helpdesk Support
21 days ago
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Important information
Contract type:
Permanent
Location:
San Diego, CA, USA
Work mode:
Onsite
Published on:
1 October 2026
What they need
Title : Helpdesk Support Location: San Diego, CA W2 Job Description :- We need site leads to have leadership experience mangaing multiple moderators, filing escalations and reports and managing participant schedule. Moderators should have customer service skills as well as strong hardware and software troubleshooting skills. They will need experience using Apple hardware and software (Mac, iphone, etc.)
IT skills are a must, especially with Apple hardware/software, video data collection experience is a plus.
SOPs will be provided at the vendor training and will Client out a checklist of tasks for each day and explain how to use each system required
The vendor staff will be operating the video recording devices while the participants interact with them.
No travel required
Customer service, hardware technology, tech support services, people management
no, all staff needs to be on-site.
Regards, Anil Kumar US IT Recruiter Contact Details: 609-755-5388 Email: - [email protected] 4365 Route 1 South, Suite 105 Princeton, NJ 08540 www.applabsystems.com
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