Genius Consultants
Helpdesk/CRM
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹450,000 / year
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
21 September 2026
What they need
Customer Service / Helpdesk Voice Process
Location: Vikhroli, Mumbai
Salary: 32,000 per month
Shift: Rotational shifts
Cab Facility: Provided
Job Responsibilities
- Handle inbound customer calls and provide prompt, professional assistance.
- Resolve customer queries and complaints effectively.
- Provide accurate information regarding products/services.
- Maintain proper call records and follow company processes.
- Meet quality and customer-service standards.
Requirements
- Fluent English communication is mandatory.
- Prior experience in voice/call process is mandatory.
- Good communication and interpersonal skills.
- Comfortable working in rotational shifts.
- Candidates should be willing to work from the Vikhroli location.
Interested candidates can apply/share their updated CV for consideration.
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