HGV Night Shift Technician - Thurrock Truck

SAGA Truck & Van is the leading Mercedes-Benz distributor in the United Kingdom, with a network of ten dealerships across Kent, Essex, Hertfordshire, and East England, employing over five hundred staff.

The SAGA Mercedes-Benz Story: The journey began in 1971 in western France, initially focused solely on commercial vehicles. Over the years, car and utility vehicle operations were added, and dealerships multiplied—first regionally until 2013, then nationally, before expanding internationally in 2019. In 2024, SAGA Mercedes-Benz expanded to England with the acquisition of 10 dealerships, previously owned by Sparshatt Truck and Van and Motus Truck & Van. Today, SAGA has an international presence (in France, Belgium, England, Switzerland, Liechtenstein, and the Czech Republic) and represents 70% of the RCM group’s revenue.

Job Overview

To diagnose, service, repair and maintain Heavy Goods Vehicles (HGVs) to a high standard, ensuring all vehicles are safe, reliable, compliant with legal and manufacturer requirements, and maintained in accordance with company and Mercedes-Benz standards.

The role involves carrying out routine maintenance, inspections, diagnostics and repairs across mechanical, electrical and electronic vehicle systems, while working collaboratively with the wider team to ensure an efficient workshop operation and a seamless experience for our customers

Main Responsibilities:

• Diagnose, repair, and maintain Heavy Goods Vehicles to the highest standards of quality and safety.
• Perform inspections, routine maintenance, and repairs on various truck models. Use your technical expertise to troubleshoot and resolve complex mechanical and electrical issues.
• Collaborate with the team to ensure efficient workflow and exceptional service delivery.
• Keep accurate records of work carried out and parts used, maintaining thorough documentation
• Work collaboratively with colleagues and relevant departments to support an efficient workflow, minimise vehicle downtime and ensure a seamless experience for our customers.
• Provide clear and accurate technical information to colleagues and customers where required to support effective decision-making and the smooth progression of vehicle repairs.
• Ensure all tools, equipment and workshop facilities are used correctly and maintained in a safe and serviceable condition.
• Comply with all company policies, procedures and relevant legal requirements relating to vehicle maintenance, workshop operations and health and safety.
• Maintain a clean, safe and organised working environment.

Location: Thurrock Truck

Hours & Salary:

Monday to Friday 9.00pm to 6.30am

Salary: £37,440 - £54,990

Shift allowance : £9,100 per annum

Bonus: Monthly individual Productivity Bonus of up to £850 per month (£10,200 per annum)

Joining SAGA Truck and Van means:

• Representing “the star,” an international luxury car brand
• Promoting vehicles with the latest technologies
• Benefiting from career opportunities within a fast-growing group
• Joining a family-owned group with strong values and collaborating with passionate people
• Participating in regular internal events that promote team cohesion (seminars, incentives, parties…)
• Enjoying many other benefits:
  • Pay date: 25th of each month
  • Discretionary bonus scheme
  • 24 days Annual leave plus bank holidays
  • Simply Health
  • Staff referral scheme
  • Enhanced Maternity and Paternity Leave
  • Employee Assistance Programme (EAP)

RCM: SAGA Truck & Van is part of the French RCM group, created and led since 1999 by Ronan Chabot. Strongly attached to its region and values, RCM expanded intensively—first regionally, then across France, before expanding internationally in 2019 with the SAGA Mercedes-Benz network and adding a new activity: boating. Today, the group remains a French family business with a global outlook, distributing iconic brands such as Mercedes-Benz, Toyota, Lexus, Porsche, Beneteau, Azimut, Galeon, and Highfield internationally (in France, Belgium, Switzerland, Liechtenstein, England, and the Czech Republic). Our values have remained the same since day one: Passion, Performance, and Respect. In 2018, RCM was named France’s Distributor of the Year, and in 2021 won the Family Saga award at the French Automotive Distribution Grand Prix.

#SAGATruck&Van

Formal Qualification - City & Guilds/ NVQ Level 3 in Vehicle Maintenance and Repair

Full UK Driving Licence

Ability to follow instructions and procedures

Excellent problem-solving skills and attention to detail

Strong Technical background in automotive repair and service

Good communication skills

Ability to use modern Diagnostic equipment

Driving Licence: Yes