High-end Manager

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries under the PRADA, Miu Miu, Church’s, and Car Shoe brands, and employs people of over 100 nationalities. The acquisition of Pasticceria Marchesi 1824 marked the Group’s entry into the food sector, applying the same high-quality standards. Also highly proactive in the field of art, the Prada Group strengthens its presence through contemporary art projects that are constantly evolving.

JOB OVERVIEW

As a High-end Manager based in Head Office, you will play a pivotal role in driving the success and growth of our luxury brand’s High-end business across the region. This role focuses on coordinating

with HQ teams (Merchandising, Jewelry, Supply Chain, Events) and local markets to ensure the strategic development of High-end categories (RTW, Leather Goods, Shoes, Exotics, Fine Jewelry, Made-to-Measure, and Made-to-Order) – Illustrative and not exhaustive.

Your mission will be to strategically grow and refine the High-end client portfolio in the region, ensuring markets are aligned with global direction and equipped to engage Ultra-High-Net-Worth

Individuals (UHNWIs) and top VICs through curated experiences and activations.

RESPONSIBLITIES

Strategic Collaboration & HQ Alignment

• Partner closely with HQ High-end Merchandising, who lead conversations with Supply Chain on core categories (RTW, Leather Goods, Shoes), ensuring smooth coordination across markets.
• Act as the liaison with HQ Jewelry team for all matters related to High Jewelry strategy, collections, and activations.
• Ensure consistent communication with HQ and Regional Events teams to support planning and execution of High-end activations in the market.
• Share market insights with HQ teams, including client preferences, sales drivers, and growth opportunities

Client Development & Acquisition Strategy

• Define and oversee regional strategies for identifying and recruiting UHNW and VIC clients, ensuring stores are equipped with the right tools, proposals, and clienteling actions.
• Monitor and guide the pipeline of new client recruitment per store and per Client Advisor, aligning efforts with HQ objectives.
• Ensure CRM data, segmentation, and outreach initiatives are leveraged effectively to strengthen client loyalty and conversion across stores.
• Collaborate with HQ Client Experience teams to design bespoke journeys and experiences for High-end clientele.

High-end Activations & Events

• Support the merchandising functions at all High-end events and activations, ensuring alignment between product strategy and client engagement.
• Contribute to the annual and seasonal High-end activation calendar for the region, in close collaboration with HQ and Local Events teams in charge of their organization.
• Provide input on event execution, product curation, and client targeting strategies to maximize impact.

Operational &Business Excellence

• Coordinate with Regional Merchandising and Inventory teams to ensure availability and visibility of High-end products in key markets.
• Monitor performance of High-end categories across the region, reporting on sales results, pipeline conversion, and client recruitment KPIs.
• Provide feedback to senior management on opportunities for growth and operational improvements.
• Ensure best practices in High-end selling and client engagement are shared across markets, coaching retail leadership teams in luxury service standards.

KNOWLEDGE AND SKILLS

Bachelor’s Degree

At least 8 years of experience in luxury retail, client development, or related commercial functions

Strong understanding of High-end luxury business and VIC/UHNWI client development

Proven ability to identify business opportunities and develop client relationships to drive business growth

Strong commercial mindset with solid understanding of luxury retail and clienteling

Excellent communication and stakeholder management skills across HQ, regional and local teams

Experience in High-end categories such as High Jewelry, Exotics, Made-to-Order or Made-to-Measure preferred

Flexibility with regional and international travel

Fluent in both English and Korean is a MUST

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.