Hindi Customer Care Executive

Hindi Customer Care Executive - No Sales & No Targets.

Cab Facility :- Both-Side Cab Facility

Meal :- One-Time Meal

Working Schedule :- 5 Days Working

Salary :- ₹28,000 CTC + Incentives

Min Qualification :- Graduate

Experience :- Minimum 1 Year

Location :- Sector 18, Gurugram, Haryana

Communication Skill :- Normal English Communication

Roles and Responsibilities :-

Respond to customer concerns and assist with suitable resolutions.

Manage customer interactions through calls, chats, and emails.

Understand customer requirements and provide relevant information.

Track and update customer cases in the system.

Escalate complex concerns to the appropriate department.

Maintain service quality and ensure a smooth customer experience.

Follow standard operating procedures and company guidelines.

Skills Required :-

Strong customer interaction and listening skills.

Clear and professional communication.

Comfortable using basic computer applications.

Good decision-making and problem-solving ability.

Patient, courteous, and service-oriented approach.

Ability to coordinate effectively with team members.

Pay: Up to ₹28,000.00 per month

Benefits:

• Commuter assistance
• Food provided
• Health insurance
• Life insurance
• Provident Fund

Application Question(s):

• How much do you rate your English communication skill out of 10?
• How many months of experience do you have in calling related domain ?
• What's your last in-hand salary ?
• Are you ok with sales role as well with higher incentives ?

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Location:

• Gurgaon, Haryana (Preferred)

Work Location: In person