Spino Technologies
Hindi Voice Process-Customer support /Tech Mahindra
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹50,000 – ₹250,000 / year
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
15 September 2026
What they need
Role & responsibilities
Job Title: Associate Customer Support Voice-Hindi
Location: Hyderabad
Language Proficiency:
- Mandatory: English & Hindi (90% volume)
- Preferred: Vernacular languages (Kannada, Tamil,Malayalam) (10% volume)
- SVAR 48 and Above
Qualifications & Applicant Specifications:
- Undergraduate/Graduate in any discipline
- Excellent Communication Skills:
- Well-articulated sentences
- Strong comprehension, expression, tone & pronunciation
- Speech clarity, perfect diction, and fluency
- Verbal: English & Hindi (primary)
Preferred candidate profile
Key Responsibilities:
- Handle inbound and outbound calls professionally with strong communication skills
- Adhere to login and production hours:
- Total: 10:00 hrs
- Production: 9:00 hrs
- Maintain punctuality and follow break schedules
Shift Timings:
- Male employees: 24/7 rotational shifts
- Female employees: Rotational day shifts
- Stay updated with process knowledge and daily updates
Skills Required
- Strong verbal and written communication
- Customer-centric approach with problem-solving ability
Employment Type: Permanent.
- Working days after training: 5 days with 2 days rotational weekly off.
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