Hire Controller

An exciting opportunity to join our Plant Department in Baglan has arisen where you will play a key role in supplying support to our staff and sites across Wales.

As our Hire Controller you will manage the end-to-end rental and logistics of our plant machinery, tools, and equipment for all our construction sites.

About us: We have been established over 150 years ago and are one of the UK’s oldest independent construction companies. We are well respected in the civil engineering and construction markets to both public and private sector customers.

We are a local employer providing knowledge and expertise from a 300 strong workforce, which operates from our Head Office in Swansea and sites throughout Wales.

Key Responsibilities

• Order Processing: Handle site hire enquiries.
• Logistics & Coordination: Schedule machinery deliveries, collections, and driver-operated plant movements with the operations team.
• Customer Support: Act as the main point of contact for site management, track work-in-progress, and resolve breakdowns or complaints quickly.
• Administration: Keep accurate hire logs, process invoices, handle damage or insurance charges, and track stock availability.

· Stock & Fleet Management: Monitor equipment availability and cross-hires to ensure machinery is not overbooked or sitting idle.

· Maintenance & Compliance: Liaise with the workshop foreman to confirm gear is safety-inspected, tested (e.g., PAT testing), and certified compliant before going out.

· Quoting & Invoicing: Prepare accurate cost quotations, negotiate rates within company pricing guidelines, and assist the accounts department with billing.

· Problem Solving: Track missing or damaged items, and update internal hire systems (such as Insphire).

· Organisation & Multitasking: Ability to handle high-pressure environments, juggle multiple deliveries, and pay close attention to detail.

Skills and Experience

• Industry Knowledge: Understanding of construction plant, tools, access equipment, and machinery specifications.
• Communication: Strong interpersonal and telephone skills for building client and supplier relationships.

Role:

Contracted hours - Full time hours

Based in our Baglan Plant Department.

Benefits:

• Life Insurance
• Pension
• 26 days holiday + a birthday day off
• Competitive salary
• An employee assistance programme for employees and their immediate family.
• Cycle to work scheme

Benefits:

• Company pension
• Free parking
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme
• Sick pay

Work Location: In person