Hire Controller

We currently have an opportunity for a Hire Controller to join our team, to provide customer service and develop business by aiming to convert all enquiries into hire business.

The role will consist of answering the telephone and handling email enquiries taking on hires and off hires from our customers. You will be asked to raise quotations, input orders on our dedicated hire system and also be liaising with our depots to organise transport and equipment with them

Skills & experience required:

• Knowledge of hire industry advantageous
• Excellent telephone manner and strong customer service skills
• Knowledge of Material Handling equipment advantageous
• Knowledge plant industry advantageous
• Good geographical knowledge of region/UK advantageous
• Experience of working in a fast paced environment

I.T. Skills:

• Basic computer literacy – MS Office/Outlook skills
• Knowledge of Protean hire package advantageous
• Experience with customer relationship management (CRM) systems advantageous
• Excellent telephone manner essential

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

• Company pension

Ability to commute/relocate:

• Castleford WF10 4PT: reliably commute or plan to relocate before starting work (required)

Experience:

• hire industry: 2 years (required)

Work Location: In person