Hire Controller / Customer Service Officer

Flexihire Trading as Rapid Equipment Hire are a well-established company that hires construction tools and machines in general building and civil industries.  We currently have a vacancy for an Hire Controller to join our team. This role is based at our head office in Kunda Park Maroochydore and reports directly to the front office.

The main duties and responsibilities of the role include:

• Provide exceptional customer service to all internal and external customers.
• Generate quotes, provide pricing and availability to clients and make booking of hire equipment.
• Support a culture of upselling at every opportunity.
• Co-ordinate deliveries and pick ups.
• Learn about machinery from small hand tools to large compaction rollers & more.
• Co-ordinating, assisting and liaising with mechanics in the workshop.
• Introduction into a growing career opportunity.
• Assisting customers with loading and unloading equipment as well as the occasional delivery to customer sites

About You

You must possess a strong sense of urgency with an "I will make it happen" attitude to get the job done.

The successful candidate will be able to demonstrate:

• A valid Forklift license and White Card is preferred but not essential
• Previous experience or knowledge of Hire/Construction or Civil would be an advantage
• A proven ability to both work as part of a team and to work autonomously
• Time management skills including the ability to plan and schedule in accordance with changes in priorities
• Some interest or knowledge or mechanics and construction equipment
• Excellent driving / safety record and has previous experience making deliveries and towing/reversing trailers or equipment
• Is reliable and punctual and has excellent work ethics
• Is capable of performing some heavy lifting, physical activities
• Can work overtime, including weekends when needed

Benefits:

The benefits for the All Rounder (Utility) vacancy will be:

• Full time permanent position
• Competitive salary
• Working along a well-established team
• Large Company with room for growth

Inclusive Employment Statement

Flexihire is an equal opportunity employer committed to creating a diverse and inclusive workplace. We strongly encourage Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, and other under‑represented groups to apply.