Smart Vision Consultancy Services
Hiring Customer Care Advisors, Day Shift
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹500,000 – ₹550,000 / year
Location:
Delhi, India
Work mode:
Onsite
Published on:
12 September 2026
What they need
A Delhi-based company is hiring customer care advisor for a voice process.
Only graduates with a minimum of 1 year of similar exp. and with excellent communication skills can apply,
salary upto 5.5 LPA + incentives,
shift timing - 9.00 am to 12.00 am (any 9 hours shift),
no cab, age upto - 32 years,
5.5 days a week working.
Roles and Responsibilities
- Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
- Provide accurate information about products/services to customers, addressing their needs and preferences.
- Identify opportunities for upselling/cross-selling relevant products/services based on customer feedback.
- Escalate complex issues to senior team members or supervisors when necessary.
- Maintain records of all interactions with customers using CRM software.
Contact Mamta - 9643075013
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