Launchio Consulting
Hiring For a Top MNC - Tech Support & Customer Support
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹125,000 – ₹625,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
11 September 2026
What they need
Required Skills
Tier 2 / Tier 3 Customer Support
SQL
Zendesk or equivalent ticketing tool
Excellent Written Communication
Problem-Solving & Analytical Skills
Key Responsibilities
Handle customer queries via email and live chat.
Resolve issues using SQL and internal tools.
Document cases accurately in Zendesk.
Escalate complex issues when required.
Contribute to process and documentation improvements.
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