Hiring For Banking Non voice process/ Email Support/Day shift!

Greetings from Rivera Manpower Services!

Hiring for Banking Non voice process/Email Support/Chat support/Day shift /4LPA

(Graduate freshers /Experience minimum 1 year in Email / chat support / Customer support experience candidates Can apply)

For more Infomation contact below no:

Rani: 7892474597

Email support : [email protected]

Candidates should be in bangalore

Job Description Non-Voice Chat Support Executive

Job Title: Non-Voice Chat Support Executive / Email support
Department: Customer Support
Experience: 0 year to 3 year
Employment Type: Full-time / Day shift (6 days wok)
Work Location: Bangalore

Ctc : 4LPA and Incentives

Job Summary

We are looking for a customer-focused Non-Voice Chat Support Executive to handle customer queries and provide timely assistance through live chat, email, and other written communication channels. The ideal candidate should have excellent written communication skills, good typing speed, and the ability to resolve customer issues efficiently.

Key Responsibilities

• Handle customer queries through live chat, email, and other non-voice channels.
• Understand customer concerns and provide accurate information and solutions.
• Meet defined response time, resolution time, quality, and customer satisfaction.
• Handle multiple chats/ Email Support with Customer issues.

Required Skills

• Excellent written English communication.
• Good typing speed and accuracy.
• Strong comprehension and problem-solving skills.
• Ability to multitask and manage multiple conversations.
• Basic knowledge of computers, CRM tools, email, and chat platforms.

For more information contact below no:

Rani: 7892474597

Rivera Manpower Service.

Bangalore