Hiring For Customer Support Associate Voice Process

Job Title: Customer Support Associate Voice Process (Domestic/International)

Job Description

We are hiring enthusiastic and customer-focused professionals for our Voice Process (Domestic/International). The ideal candidate should possess excellent communication skills in Hindi and English and be passionate about delivering a great customer experience.

Key Responsibilities

• Handle inbound and outbound customer calls professionally with strong communication etiquette.
• Communicate fluently in Hindi and English.
• Maintain excellent listening and interpersonal skills.
• Stay updated with process knowledge, daily updates, and company policies.
• Deliver consistent performance in terms of quality and productivity.

Eligibility Criteria

• Education: Any Graduate (Graduation is mandatory)
• Experience: Minimum 6 months in a voice process (Domestic or International)
• Languages Required: Hindi (Mandatory), English (Good fluency required)
• Work Mode: Work from Office (F2F process)
• Employment Type: Permanent

Compensation & Benefits

• CTC: 3.6 LPA
• Cab Facility: Not available
• Work Days: 5 days working, 2 rotational weekly offs

Shift Details

• Day shifts

Selection Process

1. HR Round
2. Versant Test (Level 5)
3. Operations Interview

Additional Information

• Immediate Joiners Only
• Role Band: V5 (U1 Level)
• Languages Accepted: English + Hindi / Telugu

Share your Updated resume on 9121980217 for QUICK Response