Sutherland
Hiring For L1 Technical Voice Process
2 months ago
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Important information
Contract type:
Permanent
Location:
Chennai, Tamil Nadu, India
Work mode:
Onsite
Published on:
1 September 2026
What they need
Greetings from Sutherland!
We are hiring immediate joiners for the International Voice Process-Customer Support role.
This opportunity is ideal for Experienced candidates who have minimum of 6months-2years experience in Complete Voice Support and passionate about customer service and have strong English communication skills.
Key Responsibilities:
- Handle inbound international customer calls
- Provide technical support and issue resolution
- Deliver high-quality customer service
- Maintain accurate customer interaction records
Eligibility Criteria:
- Looking for people who have minimum of 6 months-3 years of exp in complete voice support.
- Other domain experience will not be considered as a experience.
- Excellent verbal and written communication skills in English
- Good articulation and problem-solving skills
- Customer-focused attitude with a willingness to learn
Note: Freshers are not eligible to apply
Shift & Work Details:
- 5-day work week with rotational shifts, rotational offs. (WFO)
- Predominantly night shifts
- Two-way cab facility provided (up to 25 km radius based on shift timing)
Compensation CTC: 3.00LPA to 3.5LPA (varies based on candidates experience & their previous CTC)
Work Location: Sutherland A1 Block, Ground Floor, Gateway Office Parks Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station
(Note: Looking for people who can join us by July 28th)
Selection Process
- HR Interview
2.SD Panel Interview
3.Voice Assessment
How to Apply - Interested candidates can apply via Naukri or share their resume to
" Sarath - 9940158289" - [email protected]
(Mention "Sarath HR" on top of your resume as reference)
Disclaimer: Sutherland never asks for payment or favors in exchange for job opportunities. Report suspicious activity to [email protected].
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