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Hiring For L1 Technical Voice Process

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Onsite

Hiring For L1 Technical Voice Process

Sutherland

Hiring For L1 Technical Voice Process

2 months ago

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Important information


Contract type:

Permanent

Location:

Chennai, Tamil Nadu, India

Work mode:

Onsite

Published on:

1 September 2026

What they need


Greetings from Sutherland!

We are hiring immediate joiners for the International Voice Process-Customer Support role.

This opportunity is ideal for Experienced candidates who have minimum of 6months-2years experience in Complete Voice Support and passionate about customer service and have strong English communication skills.

Key Responsibilities:

  • Handle inbound international customer calls
  • Provide technical support and issue resolution
  • Deliver high-quality customer service
  • Maintain accurate customer interaction records

Eligibility Criteria:

  • Looking for people who have minimum of 6 months-3 years of exp in complete voice support.
  • Other domain experience will not be considered as a experience.
  • Excellent verbal and written communication skills in English
  • Good articulation and problem-solving skills
  • Customer-focused attitude with a willingness to learn

Note: Freshers are not eligible to apply

Shift & Work Details:

  • 5-day work week with rotational shifts, rotational offs. (WFO)
  • Predominantly night shifts
  • Two-way cab facility provided (up to 25 km radius based on shift timing)

Compensation CTC: 3.00LPA to 3.5LPA (varies based on candidates experience & their previous CTC)

Work Location: Sutherland A1 Block, Ground Floor, Gateway Office Parks Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station

(Note: Looking for people who can join us by July 28th)

Selection Process

  1. HR Interview

2.SD Panel Interview

3.Voice Assessment

How to Apply - Interested candidates can apply via Naukri or share their resume to

" Sarath - 9940158289" - [email protected]

(Mention "Sarath HR" on top of your resume as reference)

Disclaimer: Sutherland never asks for payment or favors in exchange for job opportunities. Report suspicious activity to [email protected].

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