Hiring For Network Operations Engineer profile| NTT Data

Role & responsibilities

Network engineers bring foundational handson expertise. They resolve moderately complex issues and help stabilize incidents before escalating to L2/L3.

• Perform deeper L1 troubleshooting:

1. Interface utilization / errors analysis
2. Basic routing checks (static routes, OSPF neighbours status)
3. VPN tunnel state checks
4. Firewall rule verification (readonly)

• Own incident tickets until resolution or justified escalation.
• Work with ISPs to troubleshoot WAN link issues (CRC errors, flaps, latency).
• Assist in executing standard changes under guidance (e.g., port configuration, VLAN assignment).
• Support planned maintenance: device checks, pre/postvalidation.
• Mentor G4 engineers and review their ticket quality.
• Maintain network documentation and runbooks.

Preferred candidate profile

• 12 years of NOC/Network Operations experience.
• Good understanding of routing/switching, VLANs, WLAN basics, VPN concepts.
• Ability to interpret logs, interface counters, and monitoring metrics.
• CCNA or equivalent certification (highly preferred).

Perks and benefits