Hiring: Sales Executive/ Business development manager/ operations executive

Company: MEDHEIM – Healthcare Growth Partner
Department: Sales & Business Development
Job Type: Full-time
Experience: 0–3 years
Location: [Remote / Office-based]
Salary: ₹12,000–₹25,000 per month + performance incentives, depending on experience

About MEDHEIM

MEDHEIM is a healthcare growth partner helping doctors, clinics, hospitals, and healthcare businesses improve their online visibility through Google Business Profile management, local SEO, website SEO, and digital marketing services.

We work closely with healthcare professionals to identify gaps in their online presence and help them improve their visibility in relevant local searches.

We are looking for a confident, curious, target-oriented sales professional who can build relationships with doctors, understand their business challenges, generate qualified opportunities, and convert prospects into long-term clients.

Key Responsibilities:

1. Doctor Outreach & Lead Generation

• Make outbound calls to doctors, clinic owners, hospital representatives, and healthcare decision-makers.
• Research prospects before calling, including their specialty, clinic location, Google Business Profile, website, reviews, and local competitors.
• Identify relevant prospects across specialties such as dentistry, dermatology, IVF, paediatrics, orthopaedics, and other medical fields.
• Reach the appropriate decision-maker and establish a professional first impression.
• Maintain a consistent daily calling and follow-up routine.
• Generate qualified leads through cold calling, WhatsApp, email, referrals, and other approved channels.

2. Understand Doctor Psychology & Business Needs

• Understand how different medical specialties attract and retain patients.
• Identify the doctor's current patient acquisition methods, growth objectives, competitive challenges, and online visibility gaps.
• Ask meaningful discovery questions rather than immediately pitching services.
• Understand common concerns such as low patient enquiries, poor Google visibility, competition, reputation, and dependence on referrals.
• Recognise buying signals, genuine interest, budget limitations, urgency, and decision-making authority.
• Adapt the sales conversation to each doctor's situation rather than using the same pitch for everyone.

3. Healthcare Digital Marketing Knowledge

Develop a strong working understanding of:

• Google Business Profile management and optimisation.
• Local SEO, Google Maps rankings, and location-based keywords.
• Google reviews, categories, services, photos, posts, and business information.
• Website SEO, competitor analysis, search visibility, and local search intent.
• Google Business Profile performance metrics, including calls, website clicks, and direction requests.
• MEDHEIM's service packages, pricing, deliverables, onboarding process, and reporting methodology.
• MEDHEIM's competitors, their positioning, and how our services differ.

The salesperson must be able to explain these concepts in simple language without making unrealistic ranking or patient-acquisition promises.

4. Sales Calls & Conversion

• Follow MEDHEIM's structured sales process: research, discovery, qualification, audit, presentation, objection handling, follow-up, and closing.
• Deliver professional opening statements and build rapport with doctors.
• Ask effective questions and listen carefully to understand the prospect's actual requirements.
• Explain audit findings and connect them to relevant MEDHEIM services.
• Schedule discovery meetings and Google Meet audit presentations.
• Prepare or coordinate proposals and communicate pricing clearly.
• Handle objections related to pricing, trust, existing agencies, lack of time, low urgency, and previous disappointing marketing experiences.
• Follow up consistently without irritating or pressuring prospects.
• Negotiate within approved pricing and discount limits.
• Close deals and coordinate a smooth handover to the operations team.

5. CRM & Sales Reporting

• Maintain accurate lead records in the CRM or Google Sheets.
• Record call outcomes, decision-maker details, prospect needs, objections, follow-up dates, and next actions.
• Categorise leads as unqualified, contacted, interested, qualified, meeting scheduled, proposal shared, won, or lost.
• Submit daily activity reports and weekly pipeline summaries.
• Track calling volume, contact rate, qualified leads, meetings booked, proposals presented, conversion rate, and revenue generated.
• Maintain a clean follow-up pipeline so no promising lead is forgotten.
• Record reasons for lost deals and share insights to improve MEDHEIM's sales strategy.

6. Continuous Learning & Sales Process Development

• Participate in call reviews, role-plays, training sessions, and performance reviews.
• Learn from successful and unsuccessful calls.
• Improve communication, questioning, objection handling, negotiation, and closing skills.
• Study medical specialties, local competitors, and real examples of SEO performance.
• Follow MEDHEIM's scripts and SOPs while adapting naturally to each conversation.
• Suggest improvements to scripts, lead qualification, prospect research, and follow-up systems.
• Maintain ethical sales practices and protect the trust and reputation of MEDHEIM.

Required Skills

• Strong verbal communication and confidence on phone calls.
• Good listening, questioning, and relationship-building skills.
• Interest in sales, business development, and healthcare marketing.
• Ability to understand and explain digital marketing concepts.
• Comfortable with cold calling, rejection, targets, and follow-ups.
• Good written communication for WhatsApp, email, and proposals.
• Basic knowledge of Google Sheets, Excel, CRM systems, and online research.
• Organised, disciplined, coachable, and accountable.
• Ability to speak professional English and Hindi; additional regional languages are an advantage.

Freshers with excellent communication, learning ability, discipline, and sales aptitude may apply. Prior experience selling to doctors, clinics, hospitals, or other businesses is an advantage.

Pay: ₹14,000.00 - ₹30,000.00 per month

Work Location: Remote