CIEL HR
Holiday Sales Expert
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹750,000 / year
Location:
Kochi, Kerala, India
Work mode:
Onsite
Published on:
17 August 2026
What they need
Preferred candidate profile Role & responsibilities
Key Responsibilities*
* Convert leads into bookings through effective sales conversations.
* Recommend personalized cruise packages based on customer requirements.
* Upsell premium cabins, suite experiences, dining, spa, and onboard services.
* Manage customer interactions professionally and ensure a seamless booking journey.
* Handle high-net-worth clients with a customer-first approach.
* Maintain CRM records and track sales performance.
* Stay updated on cruise itineraries, offers, and promotions.
Preferred candidate profile *Key Skills*
* Strong lead conversion and upselling skills.
* Excellent communication and negotiation abilities.
* Professional call handling and email etiquette.
* Experience in luxury sales, hospitality, travel, or premium holiday sales.
* Proficiency in CRM tools and sales tracking.
* Strong customer engagement and follow-up skills.
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