Home Care Administrator

Job Summary

M&N Home Care Agency is seeking an experienced Home Health Care Administrator to oversee the day-to-day administrative and operational functions of our growing Licensed Home Care Services Agency (LHCSA). This is a part-time, fully remote position with the potential to transition into a full-time role as the agency expands.

The ideal candidate will have prior LHCSA experience and a strong understanding of home care operations, regulatory compliance, staffing, documentation, and business development. This individual will play an important role in keeping daily operations organized, supporting staff and marketers, monitoring agency processes, and helping ensure the agency operates efficiently and in accordance with applicable requirements.

Responsibilities

• Manage the day-to-day administrative and operational activities of the LHCSA.
• Oversee and coordinate administrative processes related to clients, caregivers, staffing, and agency operations.
• Supervise and provide guidance to marketers and outreach staff, including monitoring activities, follow-up, productivity, and performance.
• Support the recruitment, onboarding, and coordination of caregivers and other agency personnel.
• Monitor agency documentation and records to ensure they are accurate, organized, and maintained appropriately.
• Assist with maintaining compliance with applicable New York State home care and LHCSA requirements.
• Develop, implement, and maintain administrative policies and procedures.
• Coordinate with clients, families, caregivers, healthcare professionals, referral sources, and community partners as needed.
• Monitor operational issues and identify opportunities to improve agency efficiency and service delivery.
• Assist leadership with agency growth, including referral development, community outreach, and business development initiatives.
• Track and follow up on outstanding administrative, staffing, and operational matters.
• Participate in meetings and provide leadership with updates regarding agency operations, staffing, marketing, and areas requiring attention.
• Maintain confidentiality of client, employee, and agency information.
• Perform other administrative and operational duties as needed to support the growth of the agency.

Qualifications

• Required: Previous LHCSA experience.
• Experience in home care administration, healthcare operations, or a related field.
• Knowledge of New York State home care operations and regulatory requirements.
• Experience supervising or coordinating staff, preferably within a home care or healthcare setting.
• Experience working with marketing, outreach, referral development, or business development teams is strongly preferred.
• Strong organizational and administrative skills.
• Excellent communication and interpersonal skills.
• Ability to independently manage multiple priorities in a remote environment.
• Strong attention to detail and follow-through.
• Proficiency with Microsoft Office, Google Workspace, electronic systems, and other administrative software.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Schedule & Compensation

• Part-time
• Fully remote
• $30–$40 per hour, based on experience and qualifications
• Potential to transition to full-time as the agency grows and operational needs increase.

Job Type: Part-time

Pay: $30.00 - $40.00 per hour

Experience:

• LHCSA: 2 years (Required)

Work Location: Remote