Home Care Coordinator

Job Summary

We are seeking a proactive and compassionate Home Care Coordinator to join our dedicated healthcare team. In this vital role, you will serve as the primary point of contact for patients and their families, coordinating in-home care services to ensure seamless delivery of quality healthcare. Your energetic approach will help facilitate communication between clients, caregivers, and healthcare providers, fostering a supportive environment that promotes patient well-being and satisfaction. This position offers an exciting opportunity to make a meaningful difference in the lives of those receiving care while working within a dynamic, fast-paced setting.

Responsibilities

• Act as the main liaison between patients, families, caregivers, and healthcare professionals to coordinate home care services effectively.
• Schedule and manage appointments, caregiver assignments, and service plans using patient management software and electronic health records (EHR).
• Maintain accurate documentation of patient interactions, care plans, and service updates while ensuring strict confidentiality of all health information.
• Communicate clearly with clients via phone and written correspondence to address inquiries, provide updates, and gather necessary information for care planning.
• Monitor compliance with health regulation policies and ensure all services adhere to legal standards and organizational protocols.
• Support medical administrative tasks such as billing support, insurance verification, and record keeping using Microsoft Office tools.
• Assist in onboarding new clients by explaining services, collecting medical history details, and coordinating initial assessments with healthcare providers.

Requirements

• Proven experience in medical office settings or healthcare administrative support roles.
• Familiarity with patient management software, electronic health records (EHR/EHR), and medical terminology.
• Knowledge of health regulation policies and compliance standards related to home healthcare services.
• Strong customer service skills with the ability to communicate effectively via phone and written correspondence.
• Ability to maintain patient confidentiality in accordance with privacy laws such as HIPAA.
• Proficiency in Microsoft Office applications including Word, Excel, and Outlook for documentation and communication purposes.
• Experience working in a dental or medical office environment is a plus.
• Excellent organizational skills with attention to detail; typing skills are essential for accurate record-keeping.

Join us in delivering compassionate home care that transforms lives! We are committed to supporting your professional growth while providing a rewarding environment where your dedication makes a real difference every day.

Pay: $23.45 - $32.94 per hour

Expected hours: 20.0 – 60.0 per week

Benefits:

• 401(k)
• 401(k) matching

Work Location: Remote